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What is the origin of the bundles?

Cambodia.

What wave patterns are available?

The most popular bundles are offered body wave, kinky and curly patterns. Please refer to the product page and select the pattern of your choice.

If you'd prefer straight bundles, please select body wave (easy to straighten).

All bundles can be straightened and will revert back to its original pattern.

Co-washing is recommended before installing.

Air drying with no added product is recommended to reflect true curl pattern.

How long does shipping take?

All orders are shipped. No local pickups available. Once your order is placed, please allow 2-3 business days for processing and another 2-3 business days for shipping.

Total turnaround time can range from 4-6 business days. Excludes weekends and holidays.

Weekends, holidays and orders after 5pm CST will process the next BUSINESS Day.

All orders are shipped USPS.

Overnight/Express shipping is not offered at this time.

Please be aware orders are only shipped Monday-Friday.

Please make sure your shipping address is correct. No changes will be made once your order is submitted.

Billing and shipping address must match, or your order may result in cancellation.

Once your order has shipped, Plush Hair is not responsible for lost or stolen packages. You will need to open a dispute with USPS if this happens.

When will I receive my tracking number?

You will receive a confirmation email once your order has been placed and a second email containing your tracking number once the order has been shipped.

If you do not receive your tracking number within 4 business days, please email 1plushhair@gmail.com

I have questions about my purchase.

Please fill out the contact form.

You may also email 1plushhair@gmail.com

Please allow 24 business hours for a response.

I'm not satisfied with my purchase, can I receive a refund?

All sales are final. There are no refunds or exchanges.

Do you color bundles?

No. Bundles will come in their natural state, which resembles the color 1B (can vary).

Can the bundles be colored?

Bundles are 100% human hair and can be colored.

Professional coloring is recommended for best results.

Do you sell closures/frontals/lace wigs?

No. Bundles only.

Do you offer bundle deals?

No.

Do you make u-parts?

Yes. U-Parts are constructed by sewing machine.

Unit will include clips and drawstring for an adjustable fit.

You have the option to choose the length of your part before adding to cart.

How many bundles should I order?

12-18'' 3 bundles are recommended.

If ordering 20'' or longer, 4 bundles are recommended.

If you'd like a fuller look, same length of bundles is recommended. EX. (3 18" bundles).

If you'd like a slightly layered look, you may stagger the lengths. EX. (14/16/18'' bundles).

If you are going for a heavy layer look at least 4 bundles are recommended.

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Customer service is very important. If you couldn't find your answer please feel free to send an email.